Strategies to Improve Employee Performance Through Employee Engagement, Organizational Culture, Work Motivation, and Job Satisfaction on Employee Performance
(1) Universitas Bhayangkara Jakarta Raya
(2) Universitas Bhayangkara Jakarta Raya
(*) Corresponding Author
Abstract
This study uses a fit model to place work motivation as a mediator to analyze how organizational culture and employee engagement affect employee performance in Bekasi. This study closes the research gap and necessitates further testing to evaluate organizational culture's and employee engagement's impact on employee performance from other perspectives. Applying a fit mediation method and SEM, the research instruments utilized are a quantitative cross-sectional study and a questionnaire for Bekasi employees, demonstrating the significance of the variables. By placing work motivation and job satisfaction as fit mediators, the study gives empirical evidence that organizational culture and employee engagement have an impact on employee performance. The analysis's findings include positive guidance, especially in inspiring workers through active participation and constructive organizational principles that improve business performance.
Keywords
Full Text:
PDFReferences
Acquaah, M. (2013). "Management Control Systems, Business Strategy and Performance: An Empirical Analysis of Family Businesses in Ghana." Journal of Accounting and Organizational Change, 9(4), 349-374.
Afshan, N., Chakrabarti, D., & Balaji, M. S. (2014). Exploring the Relevance of Employee Productivity-Linked Firm Performance Measures: An Empirical Study in India. Journal of Transnational Management, 19(1), 24-37.
Ahmed, I., & Ramli, A. (2021). "The Impact of Organizational Culture on Job Satisfaction: A Study of the Banking Sector in Malaysia." Asian Academy of Management Journal, 26(1), 23-45.
Ahmed, I., Nawaz, M. M., Ali, G., & Islam, T. (2020). "Effect of Organizational Culture on Job Satisfaction: Evidence from Higher Education Institutes." European Journal of Social Sciences, 59(4), 502-512.
Al-Hawari, M. A. (2020). "The Impact of Organizational Culture and Leadership on Job Satisfaction and Employee Performance." International Journal of Human Resource Studies, 10(2), 202-218.
Alrowwad, A. (2020). "The Impact of Organizational Culture on Job Satisfaction in the Palestinian Banking Sector." Management Science Letters, 10(3), 607-616.
Arso, S. S., Sfenrianto, S., & Wahyudi, M. (2018). Employee performance measurement in teleworking using balanced scorecard. International Journal of Electrical and Computer Engineering, 8(6), 5178.
Bae, K. (2011). "The Role of Organizational Culture in Enhancing Employee Job Satisfaction: Evidence from the South Korean Manufacturing Sector." International Journal of Business and Management, 6(5), 30-42.
Bakker, A. B., & Albrecht, S. L. (2018). "Work Engagement: Current Trends and Future Directions." Journal of Organizational Behavior, 39(4), 452-466.
Bloom, N. (2022). How Working from Home Works Out. Stanford Institute for Economic Policy Research.
Brown, S. P., Fauth, J., & Zablah, A. R. (2018). "Organizational Culture, Job Satisfaction, and Employee Performance: Evidence from the Sales Environment." Journal of Marketing Research, 55(2), 239-253.
Carter, W. R., Nesbit, P. L., Badham, R. J., Parker, S. K., & Sung, L. K. (2018). The effects of employee engagement and self-efficacy on job performance: a longitudinal field study. The international journal of human resource management, 29(17), 2483-2502.
Chandrasekar, K. (2021). Workplace Environment and its Impact on Organisational Performance in Public Sector Organisations. International Journal of Enterprise Computing and Business Systems.
Cooper, C. L., & Dewe, P. J. (2021). Stress: A Brief History. Oxford: Blackwell Publishing.
Davenport, T. H., & Ronanki, R. (2020). "Artificial Intelligence for the Real World." Harvard Business Review, 98(1), 108-116.
Delanoeije, J., Verbruggen, M., & Germeys, L. (2020). "Boundary Role Transitions: A Day-to-Day Approach to Explain the Effects of Role Blurring on Job Satisfaction." Journal of Occupational Health Psychology, 25(2), 145-158.
Deloitte (2021). "Global Human Capital Trends: The Social Enterprise in a World Disrupted." Deloitte Insights.
Denison, D. R. (1990). Corporate culture and organizational effectiveness. New York: John Wiley & Sons.
Denison, D. R. (dalam Sobirin, A. 2009). "BudaYes Organisasi: Teori, Penelitian, dan Praktek." UPP STIM YKPN.
Diamantidis, A. D., & Chatzoglou, P. (2018). Factors affecting employee performance: an empirical approach. International journal of productivity and performance management, 68(1), 171-193.
Dreaver, J., Sprigg, C. A., & Niven, K. (2020). "The Effect of Organizational Culture on Employee Well-Being and Job Satisfaction in the Public Sector." Public Administration Review, 80(6), 1051-1061Dul, J., & Ceylan, C. (2021). Work environments for employee creativity. Ergonomics, 54(1), 12-20.
Gallup (2020). "State of the Global Workplace: Employee Engagement Insights for Business Leaders Worldwide." Gallup Press.
Ganescu, M. C., & Christina, R. (2012). "Corporate Social Responsibility, Corporate Governance and Business Performance: Limits and Challenges Imposed by the Implementation of Directive 2014/95/EU." Annals of the University of Oradea: Economic Science, 1(1), 430-437.
Gartner. (2021). Future of Work Trends Post-COVID-19. Gartner Research.
Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2021). Organizations: Behavior, Structure, Processes. McGraw-Hill Education.
Gupta, P., Lakhera, G., & Sharma, M. (2024). Examining the impact of artificial intelligence on employee performance in the digital era: An analysis and future research direction. The Journal of High Technology Management Research, 35(2), 100520.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
Harvard Business Review. (2023). The Future of Employee Well-Being.
Herzberg, F. (2020). Work and the Nature of Man. Cleveland: World Publishing Company.
Johnson, R. E., Rosen, C. C., & Djurdjevic, E. (2018). "The Role of Organizational Culture in Fostering Job Satisfaction: A Multilevel Perspective." Academy of Management Journal, 61(2), 662-689.
Jung, J. H., Yoo, J. J., & Arnold, T. J. (2021). The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty. Journal of Business Research, 122, 362-372.
Kahn, W. A. (1990). "Psychological Conditions of Personal Engagement and Disengagement at Work." Academy of Management Journal, 33(4), 692-724.
Kengatharan, N. (2019). A knowledge-based theory of the firm: Nexus of intellectual capital, productivity and firms’ performance. International journal of manpower, 40(6), 1056-1074.
Khan, A. I., Abbasi, S. O., Waseem, R. M., AYesz, M., & Ijaz, M. (2021). Impact of Workplace Environment on Employee Performance. International Journal of Business and Management.
Kim, W., Kolb, J. A., & Kim, T. (2018). "The Relationship Between Work Engagement and Work Performance: A Review of Empirical Literature and a Proposed Research Agenda." Human Resource Development Review, 17(4), 350-376.
Kreitner, R., & Kinicki, A. (2005). "Organizational Behavior." McGraw-Hill Education.
Latham, G. P. (2023). Motivate employee performance through goal setting. Principles of Organizational Behavior: The Handbook of Evidence‐Based Management 3rd Edition, 83-111.
Luthans, F. (1998). "Organizational Behavior." McGraw-Hill Education.
Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2009). "Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage." Wiley-Blackwell.
Martins, N., & Coetzee, M. (2021). "The Relationship Between Organizational Culture and Job Satisfaction in a South African Manufacturing Company." SA Journal of Industrial Psychology, 47(1), 1-10.
McKinsey & Company (2021). "Organizational Culture: A Catalyst for Employee Satisfaction and Performance." McKinsey & Company.
NaraYesnamurthy, G. (2021). "Organizational Culture and Employee Satisfaction: A Study of Indian Manufacturing Firms." Journal of Manufacturing Technology Management, 32(4), 865-882.
O'Reilly, C. A., Caldwell, D. F., Chatman, J. A., & Doerr, B. (2014). The promise and problems of organizational culture: CEO personality, culture, and firm performance. Group & Organization Management, 39(6), 595-625.
Paais, M. (2020). "Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance." Journal of Asian Finance, Economics and Business, 7(8), 577-588.
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). "Effects of Work Motivation and Leadership Toward Work Satisfaction and Employee Performance: Evidence from Indonesia." Journal of Asian Finance, Economics and Business, 7(6), 387-397.
Parnell, J. A. (2010). "Strategic Clarity, Business Strategy and Performance." Journal of Strategy and Management, 3(4), 304-324.
Pawirosumarto, S., Sarjana, P. K., & Muchtar, M. (2017). Factors affecting employee performance of PT. Kiyokuni Indonesia. International journal of law and management, 59(4), 602-614.
Prentice, C. (2020). "The Impact of Organizational Culture on Job Satisfaction and Turnover Intentions: Evidence from the Hospitality Industry." International Journal of Hospitality Management, 88, 102450.
Rigby, R. A., Sutherland, J., & Takeuchi, R. (2021). "Organizational Culture and Job Satisfaction: The Mediating Role of Psychological Empowerment." Journal of Business Research, 131, 45-56.
Robbins, S. P. (2002). "Organizational Behavior." Pearson Prentice Hall.
Robbins, S. P., & Judge, T. A. (2013). "Organizational Behavior." Pearson.
Robbins, S. P., & Judge, T. A. (2021). Organizational Behavior. Upper Saddle River, NJ: Pearson Education.
Roelofsen, P. (2022). The impact of office environments on employee performance: The design of the workplace as a strategy for productivity enhancement. Journal of Facilities Management.
Rosen, C. C., Levi, A., & Kim, T. Y. (2020). "A Multilevel Study of Organizational Culture, Job Satisfaction, and Employee Performance: The Moderating Role of Organizational Support." Journal of Organizational Behavior, 41(7), 651-670.
Sadikoglu, E., & Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International journal of production economics, 127(1), 13-26.
Salanova, M., Llorens, S., & Schaufeli, W. B. (2019). "Yes, I Can, I Feel Good, and I Just Do It! On Gain Cycles and Spirals of Efficacy Beliefs, Work Engagement, and Burnout." Applied Psychology: An International Review, 58(3), 423-446.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2003). "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach." Journal of Happiness Studies, 3(1), 71-92.
Schein, E. H. (dalam Sobirin, A. 2007). "BudaYes Organisasi: Kepemimpinan dan Keberhasilan Perusahaan." UPP STIM YKPN.
Sharma, J., & Dhar, R. L. (2016). Factors influencing job performance of nursing staff: mediating role of affective commitment. Personnel Review, 45(1), 161-182.
Singh, R., & Patel, G. (2019). "Impact of Organizational Culture on Job Satisfaction in the IT Sector." International Journal of Human Resource Management, 30(5), 789-807.
Smith, B., Peters, M., & Caldwell, C. (2018). "Creating a Culture of Engagement: The Role of Ethical Leadership in Fostering Job Satisfaction." Journal of Business Ethics, 150(3), 541-556.
Song, M., Benedetto, C. A. D., & Nason, R. W. (2007). "Capabilities and Financial Performance: The Moderating Effect of Strategic Type." Journal of the Academy of Marketing Science, 35(1), 18-34.
Sutrisno, E. (2021). Manajemen Sumber DaYes Manusia. Jakarta: Kencana Prenada Media Group.
Tong, S. (2021). "The Effect of Organizational Culture on Job Satisfaction and Employee Performance: An Empirical Study in the Financial Sector." Journal of Business Research, 124, 450-460.
Venkatraman, N. (1989). "Strategic Orientation of Business Enterprises: The Construct, Dimensionality, and Measurement." Management Science, 35(8), 942-962.
Votto, A. M. (2021). "The Role of Organizational Culture in Enhancing Employee Satisfaction: A Study in Healthcare Settings." Journal of Health Organization and Management, 35(2), 203-219.
WijaYesti, D. T., Suharnomo, S., & Anggraeni, A. I. (2022). "The Effect of Organizational Culture on Job Satisfaction and Employee Performance: Evidence from the Indonesian Banking Sector." International Journal of Business and Management Science, 12(2), 123-134.
Wolor, C. W., & Martono, S. (2020). "The Effect of Organizational Culture and Job Satisfaction on Employee Performance: Evidence from Indonesia." Management Science Letters, 10(16), 3805-3812.
Yu, J. (2021). "The Impact of Organizational Culture on Job Satisfaction: Evidence from the IT Industry." International Journal of Human Resource Studies, 11(2), 112-130.
DOI: http://dx.doi.org/10.33019/ijbe.v9i1.1076
Article Metrics
Abstract view : 113 timesPDF - 14 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 4.0 International License.
Integrated Journal of Business and Economics is licensed under a Creative Commons Attribution 4.0 International License.
