Employee Job Satisfaction in JHL Solitaire Gading Serpong
(1) Politeknik Sahid
(2) Sekolah Tinggi Pariwisata Trisakti
(3) Kementerian Pariwisata Republik Indionesia
(*) Corresponding Author
Abstract
JHL Solitaire Gading Serpong is a hotel that carries an iconic, majestic and spectacular concept. This hotel is the first five-starred hotel in Banten by providing various luxurious facilities and equipment that makes it famous as “Jewel of The City”. This research aims to reveal the Influence of Human Resource Management on Employee Job Satisfaction in JHL Solitaire Gading Serpong. Data in this quantitative research gathered using questionnaire given to 100 employees of the hotel and then processed by SPSS 23. The result shows that the mean of human resource management in JHL Solitaire Gading Serpong is 4.65 stating the excellent human resource management already exists in JHL Solitaire, meanwhile the mean for the variable of employee job satisfaction in JHL Solitaire Gading Serpong is 4.65 stating very high of employee job satisfaction in JHL Solitaire. The influence of human resource management on employee job satisfaction in JHL Solitaire Gading Serpong is 98.21%, and the other 1.79% is influenced by other factors that are not involved in this study.
Keywords
Full Text:
PDFReferences
Ahmad, S., & Schroeder, R. G. (2003). The impact of human resource management practices on operational performance: recognizing country and industry differences. Journal of Operations Management, 21(1), 19-43. https://doi.org/10.1016/S0272-6963(02)00056-6.
As’ad, Moh. 2013. Psikologi Industri, Seri Ilmu Sumber Daya Manusia. Jakarta: Liberty
Fritzsche, B. A., & Parrish, T. J. (2005). Theories and Research on Job Satisfaction. In S. D. Brown & R. W. Lent (Eds.), Career development and counseling: putting theory and research to work (p. 180–202). John Wiley & Sons Inc.
Hamid, M., Maheen, S., Cheem, A., & Yaseen, R. (2017). Impact of human resource management on organizational performance. Journal of Accounting & Marketing, 6(01), 1-7. DOI:10.4172/2168-9601.1000213
Hasibuan, Malayu. (2010). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Ibrahim, M., Amir., F., & Novita, AC. (2018). The Role Of Mediating And Moderating Factors On The Influence Of Behavioral Incivility On Counterproductive Work Behavior. International Journal of Business Management and Economic Review, 1 (05), 142152.
Inuwa, Mohammed. (2015). The impact of job satisfaction, job attitude and equity on employee performances. The international journal of business & management, volume 3 issue 5 p.288-293, https://www.researchgate.net/publication/321966670_The_Impact_of_Job_Satisfaction_Job_Attitude_and_Equity_on_Employee_Performance, accessed on April 24, 2020
Mangkunegara, AP. (2016) Manajemen sumber daya manusia perusahaan. Bandung: PT. Remaja Rosdakarya.
Murty, W. A. (2012). Pengaruh kompensasi, motivasi dan komitmen organisasional terhadap kinerja karyawan bagian akuntansi (studi kasus pada perusahaan manufaktur di Surabaya) (Doctoral dissertation, STIE Perbanas Surabaya).
Deepakshi Jaiswal & Rajib Lochan Dhar (2017) Impact of human resources practices on employee creativity in the hotel industry: The impact of job autonomy, Journal of Human Resources in Hospitality & Tourism, 16:1, 1-21, DOI: 10.1080/15332845.2016.1202035
Javed, M., Balouch, R & Hassan, F. (2014). Determinants of job satisfaction and its impact on employee performance and turnover intentions. International Journal of Learning & Development, Volume 2 No.2 p.120-140. Doi:10.5296/ ijld.v4i2.6094
Panggabean, S., Mutiara. (2004). Manajemen sumber daya manusia. Bogor: Ghalia Indonesia
Rana, M. and Malik, M. (2017), "Impact of human resource (HR) practices on organizational performance: Moderating role of Islamic principles", International Journal of Islamic and Middle Eastern Finance and Management, Vol. 10 No. 2, pp. 186-207. https://doi.org/10.1108/IMEFM-04-2016-0060
Robbins, S., Judge, T. A., Millett, B., & Boyle, M. (2013). Organizational behaviour. Australia: Pearson Higher Education.
Sedarmayanti. (2010). Manajemen Sumber Daya Manusia. Bandung: Refikaditama.
Spector, P. (1997). Satisfaction: application, assessment, causes and consequences. London: Sage.
Utama, IG Bagus Rai. (2017). Pemasaran Pariwisata. Yogyakarta: Penerbit ANDI
Widodo, ES. (2015). Manajemen Pengembangan Sumber Daya. Manusia.Yogyakarta: PUSTAKA PELAJAR.
DOI: http://dx.doi.org/10.33019/ijbe.v4i3.281
Article Metrics
Abstract view : 20102 timesPDF - 211 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 4.0 International License.
Integrated Journal of Business and Economics is licensed under a Creative Commons Attribution 4.0 International License.
